While we know this does not help your experience, we hope you will accept our apologies. Prices are the average nightly price provided by our partners and may not include all taxes and fees. We hope for your understanding that our protocols are being continuously updated with the latest information available, always taking into account the recommendations of expert bodies. ... is great, a cappuccino bar with cookies and sandwiches, ... the superb staff at the front lobby and pool area and, First, to be fair, I must say that we visited in March 2020 when the first COVID restrictions were coming into play and, as a result, many of the restaurants were closed (only the main self-serve restaurant and the Italian were open). Hotel Riu Palace Costa Rica is fully prepared to provide the best service to its customers. Hotel Riu Palace Costa Rica, Sardinal Picture: Howler Monkey - Check out Tripadvisor members' 5,856 candid photos and videos. I totally understand why people and hotels deal with smokers and would like to hear from, maybe smokers or non smokers, regarding this. We want all our guest to feel welcomed as soon as they step into our hotel. Este complejo de 5 estrellas, Hotel Riu Palace Costa Rica (Todo Incluido 24h), está situado en la playa de Matapalo en Guanacaste, Costa Rica. The, Dear Guest, Thank you for your review and for staying with us at Hotel Riu Palace Costa Rica. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Stay in a family suite with two bedrooms and bathrooms. Taxes and fees that are shown are estimates only. The, ... an humidity issue, walls were moist all the time, even our, ... were stopped by a guy how simple said that there is no more. more. Never again.... do not waste your money... Let's be honest, not everything is bad... however if you have a hotel under construction or renovation, and your main entertainment pool is closed you have to advise prior the reservation.. Also something and not less important thing is that if the hotel is working on half capacity, how is possible that you offered a menu in a restaurant and you don't even can warranty the availability of all the plates in the menu, you have to realized that not everyone is in the same restaurant, because there are a variety of restaurants... something good... the entertainment area same thing... we walk into the area and we were stopped by a guy how simple said that there is no more, Dear Berny, Thank you for sharing your impressions with us while staying at our hotel. Hope Fellowship is 7 km from the hotel. Hotel Riu Palace Costa Rica, Sardinal Picture: Garden View Jr. Suite - Check out Tripadvisor members' 5,864 candid photos and videos of Hotel Riu Palace Costa Rica We deeply regret to learn that your first impression of the hotel has not lived up to your expectations; however, although you highlighted Luis for having helped you with an alternate room, it is remarkable that the dissatisfaction you are describing did not come to our attention up to now. I want to share with you my adventure to the Riu Palace Resort in Guanacaste, Costa Rica. 11:56. With our best wishes we remain, Hotel Riu Palace Costa Rica Online Reputation Manager, We are staying here currently at the Rui Palace, firstly they showed us to our, Dear Alex, Thank you for taking the time to share your experience via Tripadvisor while staying with us. I have read that it is a non smoking hotel and I , personally, don't have a issue ( I don't smoke ) but two of our party do. Un cordial saludo, Hotel Riu Palace Costa Rica Online Reputation Manager. Please see our partners for more details. The Hotel Riu Palace Costa Rica (All Inclusive 24h), is located in Guanacaste, Costa Rica on the edge of the beach of Matapalo.This hotel, fully prepared to provide the best service to its customers, has four swimming pools (one with a swim-up bar), jacuzzi, gym, sauna and a wellness center "Renova Spa" with different treatments and massages. Su1290 escribió una opinión (dic de 2019) Liberia, Costa Rica 5 aportes. They will be more than happy to assist you and make your stay as pleasant as possible. We then transferred here for beach, relaxation and a bit of luxury. With our best wishes we remain, Hotel Riu Palace Costa Rica Online Reputation Manager, Dear Guest, Thank you for staying with us and for sharing your experience! Taxes and fees that are shown are estimates only. By the pool, beach. On our website we do indicate that in order to meet each country’s hygiene requirements, there may be some changes to each hotel’s services or facilities that differ from what is described. We sincerely hope that you would still consider staying with us in the future and give us a chance to deliver a more enjoyable experience With our best wishes we remain, Hotel Riu Palace Costa Rica Online Reputation Manager, Hotels near Alex on the Beach & Amazing Tours, Hotels near Perla Del Mar Equestrian Center, Hotels near Good Adventures Tours - Day Tours, Good evening, Hotel Riu Palace Costa Rica is a four-pearl resort located on Playa Matapalo. We had booked 5 days in Monteverde & Arenal (Cloud Forest etc.,) and experienced lovely small boutique hotels with great service. Hotel Riu Palace Costa Rica, Sardinal Picture: Retractable shades to stay out of the sun - Check out Tripadvisor members' 5,864 candid photos and videos. Este hotel totalmente preparado para dar el mejor servicio a sus clientes dispone de piscina de agua dulce y terraza-solárium. more. Hotel Riu Palace Costa Rica, Sardinal Picture: Arenal Volcano - Check out Tripadvisor members' 5,864 candid photos and videos of Hotel Riu Palace Costa Rica We are looking at coming next year, I've read that the hotel needs updating in several areas including the, Hi all. HOTEL RIU PALACE COSTA RICA, COSTA RICA: Mirá 5,817 opiniones y 7,081 fotos de viajeros sobre el HOTEL RIU PALACE COSTA RICA, puntuado en el puesto nº.1 de 2 hoteles en COSTA RICA. However, the issues you have described are not typical and we can assure you we will be following up with the appropriate hotel teams to provide better service in the future and ensure another guest does not feel the way that you did during your stay. Riu Palace Costa Rica is a 5-star venue located in Playa Matapalo, within a walking distance to Los Almendros de Ocotal. We will certainly follow up on this as it does not reflect our usual standards. This is the version of our website addressed to speakers of English in Canada. Everything you need to know about the Hotel Riu Palace Costa Rica rooms at Tripadvisor. Hotel Riu Palace Costa Rica, Sardinal Picture: Casino - Check out Tripadvisor members' 5,859 candid photos and videos of Hotel Riu Palace Costa Rica Este hotel, totalmente preparado para dar el mejor servicio a sus clientes, dispone de cuatro piscinas de agua dulce (una de ellas con swim-up bar) y terraza-solárium. ARRIVAL: Our flight arrived in Liberia at around 2 pm because our flight was delayed 4 hours. The Front Desk is always glad to look into any concern that our guest may have. Hotel Riu Palace Costa Rica, Sardinal Picture: casino on main drag - Check out Tripadvisor members' 5,856 candid photos and videos. The extensive gastronomic offer, the fun entertainment programmes and our exclusive RIU Hotels & Resorts service will make your stay unforgettable. We are so sorry to hear that your stay with us was not the best and your comment about our service comes as a surprise. You are sure to find exactly what you are looking for to have a relaxing and blissful stay at Riu Palace Costa Rica. Kind Regards Hotel Riu Palace Costa Rica Online Reputation Manager. You werent supposed to smoke on the balcony but some people did but we were told you could be fined and asked to leave hotel.we went on trips and the guides told him where he could smoke, usually behind the bus. Hotel is gorgeous, big, lot of pools, rooms are comfortable, we asked for 2 full beds, got 2 full beds joined by a huge sheet, that my little one loved :D, a big sofa-bed (a bit hard), minibar was filled with a couple of beers and coke. Now $171 (Was $̶3̶2̶8̶) on Tripadvisor: Hotel Riu Palace Costa Rica, Sardinal. Please accept our apology that this was not your case. As described on our website, there may be some changes to each hotel’s services or facilities that differ from what is described in order to meet each country’s hygiene requirements. Is this. Hotel Riu Palace Costa Rica, Sardinal Picture: view from my jacuzzi suite - Check out Tripadvisor members' 5,857 candid photos and videos of Hotel Riu Palace Costa Rica Costa Rica is humid and salty. There is a smoking area between the palace and the other rui next door the only other place was on the beach or in the car park. The accommodation consists of 6 storeys with 538 modern rooms. Hi there, We are a party of four hoping to try this lovely looking hotel but we have a small problem. Hope this helped, Lock in the lowest price from these sites, ... here for beach, relaxation and a bit of luxury. We truly hope you can resolve any issue with our Front Desk staff during your stay and we look forward to hearing about the rest of your stay. We want all of our guests to enjoy a comfortable and unique experience with us at a great value, and we are sorry to see that some aspects of your stay is not what you had in mind. Hopefully we we will see you under better circumstances in the future if your travel brings you back to Costa Rica. Please see our partners for more details. There are 3 major. I.E. Hotel Riu Palace Costa Rica has four swimming pools (one with a swim-up bar), jacuzzi, gym, sauna and a wellness center "Renova Spa" with different treatments and massages. With a total of 540 modern and most comfortable rooms. Please, be assured that your feedback has been passed on to the head of our pool security team. Sleeping in Paradise Riu Palace Costa Rica. Take a look at our walking tour of Riu Palace Costa Rica in Guanacaste, Costa Rica. Hi I'm a non smoker but my husband is a smoker he found it very difficult. We encourage guests that are still at the hotel to contact our Front Desk staff in order to resolve any issues whilst still at the hotel. How much of a problem is this.? The hotel’s 538 rooms and extensive facilities are more sophisticated than one might expect of a chain property, and the array of activities and restaurants is sure to satisfy fans of big, all-inclusive hotels. Esta respuesta es la opinión subjetiva del representante de la dirección, no de TripAdvisor LLC. Hotel Riu Palace Costa Rica, Sardinal Picture: Palace - Check out Tripadvisor members' 5,856 candid photos and videos. Leer más. See photos and read reviews for the Hotel Riu Palace Costa Rica rooms in Sardinal, Costa Rica. This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC, Response from RIU Hotels and Resorts, Owner at Hotel Riu Palace Costa Rica, This response is the subjective opinion of the management representative and not of TripAdvisor LLC, Review collected in partnership with riu.com, Response from Riu Hotels and Resorts, Owner at Hotel Riu Palace Costa Rica, 4 usually. El complejo de 5 estrellas, Hotel Riu Guanacaste (Todo Incluido 24h), está situado en la playa de Matapalo en Guanacaste, Costa Rica. Lock in the lowest price from these sites, TRIP DATE: We travelled from Toronto, Ontario Canada to Liberia, Costa Rica with Signature Vacations and Sunwing Airlines on June 16 to June 23, 2014. Can anyone tell us what is and what isn't included in the '24hr' all inclusive? Our goal is to have each and every guest leave satisfied, and we regret your experience was less than desired with your most recent visit. Hey guys it's Robert with the beginning of MY TRIPS series. For this reason, we always encourage guests who are still at the hotel to contact our Front Desk staff in order to resolve any issues during the stay. Hotel Riu Palace Costa Rica, Sardinal Picture: Nicaragua volcano excursion - Check out Tripadvisor members' 5,856 candid photos and videos. Hotel Riu Palace Costa Rica, Sardinal Picture: room service menu - Check out Tripadvisor members' 5,857 candid photos and videos of Hotel Riu Palace Costa Rica Maybe because of COVID restrictions they have changed their policy. Hotel Riu Palace Costa Rica, Sardinal Picture: Landscape - Check out Tripadvisor members' 5,864 candid photos and videos. Congratulations on your wedding and honeymoon! Las habitaciones son amplias y lindas. Book Hotel Riu Palace Costa Rica, Sardinal on Tripadvisor: See 5,832 traveller reviews, 7,090 candid photos, and great deals for Hotel Riu Palace Costa Rica, ranked #1 of 2 hotels in Sardinal and rated 4.5 of 5 at Tripadvisor. The hotel seems just fine to us. We just took our 5th trip to the Palace in November. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Hotel Riu Palace Costa Rica, Sardinal Picture: photo2.jpg - Check out Tripadvisor members' 5,856 candid photos and videos. We are looking forward to hear about the rest of your stay! The Hotel Riu Palace Costa Mujeres, located on the Bahía de Mujeres beach, has spacious facilities, free WiFi throughout the hotel, and the best 24-hour all-inclusive service so that you can enjoy your holiday to the utmost. Hermoso. The security of our guests and employees are our top priority. See the Pictures at the end ... Riu Palace hotel Costa Rica 2017 - Duration: 11:56. cesar calvo rivera 5,804 views. See 5,832 traveler reviews, 7,090 candid photos, and great deals for Hotel Riu Palace Costa Rica, ranked #1 of 2 hotels in Sardinal and rated 4.5 of 5 at Tripadvisor. We are very surprised by your comment, since we treat every guest equally when applying these security measures. Very excited about our honeymoon in a few days! In regards to the water slides they may only be used by persons over a certain size to avoid accidents or injuries. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Hotel Riu Palace Costa Rica, Sardinal Picture: Krystal fusion restaurant menu - Check out Tripadvisor members' 5,856 candid photos and videos of Hotel Riu Palace Costa Rica Call riu head office or the hotel directly, The hotel was built in 2012. HOTEL RIU PALACE COSTA RICA, GUANACASTE: Mirá 5.831 opiniones y 7.090 fotos de viajeros sobre el HOTEL RIU PALACE COSTA RICA, puntuado … That takes a toll but in my opinion, they are certainly not in need of any renovations. This is the version of our website addressed to speakers of English in the United States. It is a beautiful place to go but for a smoker very difficult. Hotel Riu Palace Costa Rica: Decepción Total - 5,782 opiniones y 6,773 fotos de viajeros, y ofertas fantásticas para Hotel Riu Palace Costa Rica en Tripadvisor. Not a great start to a. Riu Costa Ricahas everything you need for maximum comfort during your stay. Hotel Riu Palace Costa Rica, Sardinal Picture: Pool - Check out Tripadvisor members' 5,856 candid photos and videos. The beach is 300 metres away.Guests can find a … Liberia, Costa Rica rooms in Sardinal, Costa Rica, Sardinal Picture: Pool - Check out members! Hope this helped, Lock in the United States '24hr ' all inclusive,... 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